Refund policy

Evgreen Power Warranty 

We strive for your satisfaction. If you are not completely satisfied with your purchase, you may return the item within 30 days of delivery for a full refund. The item must be unused, in its original packaging, and in the same condition as received. Please note, some items, including those marked as non-returnable, are exceptions to this policy.

Warranty Coverage
All products purchased directly from www.evgreen-power.com or authorized vendors come with a two-year Limited Warranty.

Product Registration
To activate your 24-month warranty, complete the product registration form below. We will confirm your registration via email or text message.

Product Registration Form:

• Model Number

• Product Name

• Serial Number

• Purchase Date

• Place of Purchase (Website/Store)

• Phone Number

• Email Address

Please allow 1-3 business days for processing and to receive further instructions.

For both in-warranty and out-of-warranty services, please visit our In-Warranty and Out-of-Warranty Service Policy page.